Job Description
Position Summary
The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, & individual effectiveness.
Primary ResponsibilitiesLoad carts with all necessary supplies
Turns off all electricity (heating or cooling set to fan or cool setting )
Strips all beds in checked-out rooms & drops all dirty linens to the laundry Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
Cleans the cart & ensures that all bottles are correctly labeled; paces himself/herself so that rooms are being cleaned in accordance with company time constraints
Make beds properly
Vacuums & sweeps carpets & floors
Mop floors
Dust, brush, polish, & vacuum furniture
Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
Inspect rooms for safety hazards & for the operating conditions of equipment
Check for damaged linens
Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
Maintain cleanliness of storage rooms & stocks cart
Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
Record room status on work assignment sheets
Other duties as assigned
Physical Requirements
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