Company Description Cross Country Mortgage is a full-service mortgage company offering a wide range of home loan products for single-family homes and properties up to four units. The company supports customers with purchase, refinance, cash-out, and home construction loans, providing options for diverse borrowing needs. With expertise across multiple loan types, Cross Country Mortgage focuses on guiding clients through each step of the lending process. Team members collaborate to deliver efficient, transparent service that helps borrowers make informed decisions about homeownership. Role Description The Loan Officer Assistant is a full-time, hybrid role based in White Plains, NY, with some work-from-home flexibility. This position supports Loan Officers in managing the loan pipeline, gathering and organizing borrower documentation, and preparing files for underwriting review. Daily responsibilities include communicating with borrowers, real estate agents, and internal team members to ensure accurate information, timely follow-up, and a smooth loan process. The assistant helps with data entry, updating loan systems, tracking conditions, and maintaining compliance with company and industry standards. The role requires strong attention to detail, consistent customer service, and the ability to prioritize multiple tasks in a fast-paced mortgage environment. Qualifications Experience supporting Loan Officers and familiarity with their responsibilities in the mortgage process. Knowledge of the Mortgage Industry, including common loan products and basic lending guidelines. Strong Customer Service skills, with a focus on responsiveness, professionalism, and client satisfaction. Understanding of basic Underwriting requirements and ability to collect and organize required documentation. Clear, professional Communication skills, both verbal and written, for working with borrowers and internal teams. Proficiency with mortgage software systems, general computer skills, and accurate data entry. High level of organization, attention to detail, and ability to manage multiple files and deadlines. Prior experience in mortgage, banking, or financial services preferred; high school diploma required, associate or bachelor’s degree a plus. #J-18808-Ljbffr
...270 annually ~ Differentials: +10% for evening shifts; +20% for weekends. ~ Benefits:... ...Customer Interaction: Manage incoming calls and support glass claims, locksmith services... ...platforms. Experienced in high-volume call centers with KPIs and measurable goals (preferred...
About the Role Work Environment: Standard Office Environment Special Physical Requirements: Negligible Travel: Less than 10% of the time Required Qualifications Education: ~ High school diploma or equivalent Work Experience: Ability...
Machine Operator1st shift: 5:45am-2:00pm. 2nd shift:1:45pm-10:00pm. 3rd shift:9:45pm-6:00amSummary:Responsible for maintaining automatic machines, moving finished goods to the staging area, and providing assistance as required.Responsibilities for Machine Operator:...
...communication templates for client interactions housed in the Call Center Knowledge Base Maintains proprietary call center database (CSC... ...environment ~ Ability to develop relationships with clients, even in difficult situations ~ Ability to advise and counsel...
...products, driven by our commitment to our team members, communities, and customers. We embrace individual differences and actively recruit team members from diverse backgrounds and skill sets, irrespective of race, gender, or ethnicity. At Amerex, we are dedicated to continuous...